How do I place an order on TechShopNG?

To place an order, browse our selection of products, add the items you wish to purchase to your cart, and proceed to checkout. You will need to enter your shipping information, choose your payment method, and confirm your order.

What payment methods are accepted at TechShopNG?

We accept a variety of payment methods including credit/debit cards, bank transfers, and mobile money payments. All payments are securely processed for your safety.

Can I change or cancel my order after it has been placed?

Yes, you can change or cancel your order if it has not yet been shipped. Please contact our customer service immediately to request a change or cancellation.

How can I track my order?

Once your order has shipped, you will receive an email with your tracking information. You can also track your order directly on our website using your order number.

What is TechShopNG's return policy?

You can return most items within 7 days of receipt if they are in new and unused condition and in the original packaging. Please refer to our Return and Refund Policy for detailed information.

Do you offer international shipping?

Yes, we ship to various international destinations. Shipping costs and times vary depending on the location. Please check our Shipping Policy or contact customer service for specific details.

What should I do if I receive a defective or wrong product?

If you receive a defective or incorrect item, please contact our customer service within 48 hours of delivery to initiate a return or exchange. We will handle the process according to our Warranty and Return policies.

How do I use a promotional code on TechShopNG?

You can enter your promotional code at checkout. Enter the code in the designated field, and the discount will be applied to your total order amount. Note that some restrictions may apply, such as a minimum purchase.

Are my personal and payment details safe when shopping on TechShopNG?

Yes, your security is our priority. Our website is SSL-secured, and we use reputable payment processors to handle transactions. We do not store credit card details and comply with the highest standards of data protection.

How can I contact TechShopNG customer service?

You can reach our customer service team by email at support@techshopng.com, by phone at +234 811 911 1144, or through our website’s contact form. Our team is available from 9am – 5pm to assist you.