Effective Date: December 16th, 2024

Introduction

At TechShopNG, we are committed to delivering your products in a timely and reliable manner. Our shipping policy provides detailed information about shipping options, costs, and delivery timelines.

Shipping Options

  • Standard Shipping: Typically takes  2-3 business days.
  • Express Shipping: Available for most products at an additional charge and typically takes  1-3 business days.
  • International Shipping: We offer shipping to select international destinations. The shipping cost and delivery time will vary based on the destination.

Shipping Costs

  • Domestic Orders: Shipping costs for domestic orders are calculated based on the weight of the package and the shipping distance.
  • International Orders: Shipping costs for international orders are calculated based on the weight of the package, shipping method, and destination country.

Order Processing

  • Processing Time: Orders are processed within 24-48 hours of order placement, excluding weekends and holidays.
  • Cutoff Times: Orders placed after  2 PM will be processed the next business day.

Tracking Your Order

  • Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can use this information to track your order through our website or the shipping carrier’s website.
  • Delivery Issues: If there are any issues with tracking or delivery, please contact our customer service team for assistance.

Delivery

  • Residential Delivery: Please ensure that your shipping address is accurate. A signature may be required for delivery.
  • Business Delivery: For orders shipped to business addresses, deliveries are typically made during normal business hours.
  • International Delivery: Customers are responsible for customs duties and taxes for international shipments.

Special Instructions

If you have special delivery instructions, please provide them when placing your order. We will make every effort to accommodate reasonable requests.

Contact Us

For any questions or concerns regarding our shipping policy, please contact us at:

Email: support@techshopng.com
Phone: +234 811 911 1144
Address: 13 Olaide Tomori Street, Lagos